The Diedrich family has been a part of the coffee trade for three generations - starting in Guatemala in 1912. In the 1960s, Carl Diedrich, Sr., developed the first Diedrich roaster, while raising three sons - Martin, Stephan and Carl, Jr. The family moved fromGuatemala to California in 1972 and opened the first Diedrich Coffee house. In 1980, Stephan and Carl Diedrich, Jr., 646-204 founded Diedrich Manufacturing Company to build coffee-roasting equipment.
As the demand for Diedrich Manufacturing roasters increased, growth and success resulted in new challenges. Along with additional staff in manufacturing and management, support personnel were needed in design, engineering and software programming. Software was also needed to help manage the operations.
Before selecting Epicor Vista in 2002, Diedrich used Peachtree for accounting and Microsoft Office for almost everything else. Miller says their transition to Vista was gradual. When he joined Diedrich in 2005, the accounting and shipping modules in Vista were both working well, but the company had not yet implemented any material management. "Microsoft Office isn’t designed to move 650-393 inventory or order parts," notes Miller.
Improving Efficiency
Because Epicor Vista offered Diedrich an integrated package, the need for double and triple entry of information was eliminated. "Vista is a nice solution for a company our size," comments Miller. "It's improved our efficiency in all areas and the learning curve is very fast.
"We'll be moving to Vista 8.0 soon, which will make building our bill of materials (BOM) much faster because 70-236 we'll be able to configure different roaster options more quickly than we can with the current version," explains Miller.
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